If you have any questions or comments requiring immediate attention, please Contact Us.

Safe Shopping Online!

Credit card information is received via the proven safe and secure SSL encrypted connection. We employ 128-bit encryption technology to protect you from unauthorized use of the information you are sending to us. The OrnamentsWithLove.com security guarantee protects you while you shop at OrnamentsWithLove.com, so that you never have to worry about credit card safety.

We guarantee that every transaction you make at OrnamentsWithLove.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at OrnamentsWithLove.com.

Accepted Payment Options

We accept Visa, MasterCard, Discover, American Express, Diners Club and JCB.

Sales Tax

Sales tax will charged on orders shipped within the state of Maryland only (subject to changes in tax laws).

About our Shipping & Handling Costs

We charge a flat rate of $6.95 for orders shipped to the United States. It doesn’t matter how many items you order, you will only be charged $6.95.

FREE SHIPPING FOR ORDERS OVER $60 SHIPPED TO THE USA.

USA orders are sent USPS First Class or Priority Mail for $6.95 with expected delivery in 2-4 business days after shipment.

USPS Express Mail is available, with expected delivery in 1-2 business days after shipment. The cost (within the USA) is $24.95 for up to 4 ornaments, and then $7.95 for each group of up to 4 ornaments.

Orders are sent to Australia, Austria, Belgium, Canada, Denmark, England, France, Germany, Greece, Ireland, Italy, Japan, Malta, Netherlands, New Zealand, Northern Ireland, Norway, Scotland, Singapore, South Africa, Spain, Sweden, Switzerland and Wales, with expected delivery in 7-14 business days after shipment.

The cost to Canada (7-14 business days after shipment) is $6.95 no matter how many ornaments you order.

The cost to Australia, Austria, Belgium, Denmark, England, France, Germany, Greece, Ireland, Italy, Japan, Netherlands, New Zealand, Northern Ireland, Norway, Scotland, Singapore, South Africa, Spain, Sweden, Switzerland and Wales (7-14 business days after shipment) is $10.95 no matter how many ornaments you order.

Expedited Service is available to Canada and Western Europe including Belgium, Denmark, England, France, Germany, Italy, Netherlands, Northern Ireland, Scotland, Spain and Wales, with expected delivery in 3-7 business days after shipment. The cost is $29.95 for up to 4 ornaments, and then $5.95 for each group of up to 4 ornaments.

Our Return Policy

If there is any problem with your order, please contact us within 10 days of receipt, and we will personally resolve your problem.

What delivery time can I expect?

Normally, we complete your order within 2 business days after we receive it.

USA orders are sent USPS First Class & Priority Mail with expected delivery in 2-4 business days after shipment. USPS Express Mail is available, with expected delivery in 1-2 business days after shipment.

Orders to Australia, Austria, Belgium, Canada, Denmark, England, France, Germany, Ireland, Italy, Japan, Netherlands, New Zealand, Northern Ireland, Norway, Scotland, Spain, Sweden, Switzerland and Wales are sent via an International Mail service, with expected delivery in 7-14 business days after shipment. Expedited Service is available to Canada and Western Europe, (Belgium, Denmark, England, France, Germany, Italy, Netherlands, Northern Ireland, Scotland, Spain and Wales) with expected delivery in 3-7 business days after shipment.

Why is OrnamentsWithLove.com so safe?

Our secure server employ 128-bit encryption technology software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

How to place an order

  • Find an ornament you wish to order.
  • Fill in the personalization fields on the ornament page.
  • Click the “Add to Cart” button.
  • In the shopping cart, click “Continue Shopping” to select additional ornaments.
  • When your order is complete, click the cart’s “Proceed to Checkout” button to submit your order. You’ll be asked for billing and shipping details and your credit card information.
  • Click the “View Cart” button at the top of any page to check your shopping cart.

How to check the status of an order

We use the email address you enter while placing your order to notify you of your order status. You will be notified at this address in the event of any problems with your order.

You may also check the status of your order online. Click on the “My Account” link at the top of our site. You will be asked to login if you have not already done so. Use the the password you entered while placing your order.

Once you’re logged in, see “My Account” for information about each of your orders.

How to contact us

We ask that you contact us via email at info@ornamentswithlove.com. A customer service rep will get back to you as soon as possible to answer any questions or concerns you may have.

Our mailing address is:

Ornaments with Love
P.O. Box 61233
Rockville, MD 20859